EMPLOYEE PORTAL DESIGNDesigning and implementing an employee portal. INCREASED ACCESS TO DIGITAL SERVICESDesigning and trialling digital services kiosks at Police stations. EMERGENCY DEPARTMENT REDESIGNResearching needs for redesigning Wellington’s emergency department. ON DEMAND PUBLIC TRANSPORTResearch and prototyping to support a pilot for on-demand public transport. SUPPORTED RESOLUTIONS REVIEWSupporting a review and subsequent improvements for Te Pae Oranga. SUPPORTING LEARNING TO DRIVETaking a user-centred approach to develop tools for young drivers and their coaches.